Knowledge Management Cloud

 

Knowledge Management Cloud

 

Create Corporate Knowledge Banks, Promote Enterprise Knowledge Sharing, and Enhance Corporate Innovation

 

INTRODUCTION

Intple’s Knowledge Management Cloud product (Pomelo) provides enterprises with a complete knowledge platform of end-to-end lifecycle management, which helps to save more than 30% of customer support costs, and increase 50% of the decision-making quality, working flexibility of the staff, as well as the company's response to changes in market demand making the new product development cycle to an average reduction of 20%.

 

 

ADVANTAGE

  • Provide enterprises with comprehensive knowledge audit and management processes
  • Automatic classification technology to quickly build enterprise knowledge map
  • Data analysis and mining techniques to enhance the utilization of corporate knowledge and value in use
  • Unified and secure control of enterprise knowledge

 

FEATURE

  • One-stop Knowledge Retrieval

Provide personalized knowledge information portal, and powerful full-text search tool to quickly find the correct information. Search results can be ranked and highlight the keywords, file summary, relevance ranking, etc. Support for federated search, multiple databases information query, and polymeric show together.

  • Support Various Knowledge Models

Support various forms of knowledge carriers, including documentation, wiki pages, articles, blog, Q&A, processes and aggregated web information from different systems. Support user extensions to add other types of knowledge, and associated metadata management.

  • Easy to Build Knowledge Networks

By supporting social networks, the system automatically analyze based on individual data, which help internal staff to quickly find the corresponding virtual community or expert, or find out outside experts through the net.

  • Knowledge Automatic Collection, Classification and Correlation Analysis

Easy crawl information from Internet Web pages, media documents according to specified rules and filtering advertising and other useless information, and the valuable information would be singly or batch imported to knowledge base through editing tools. The knowledge base would be well analyzed through text mining, and the knowledge correlation analysis would be made combining metadata management, extracting dynamic key concepts, automatic classification.

  • Complete Knowledge Lifecycle Management

Full-range of knowledge lifecycle management, including manual/automatic collection, online editing, workflow audit, real-time release, using, collaborative sharing , updating and filing, management and annotation ratings, so as to effectively help businesses to store, manage, search and share various knowledge files, achieve the knowledge capital appreciation, and improve their core competitiveness.

  • Dynamic Multidimensional Browsing

By multi-dimensional ways, such as dynamic directory tree, automatic classification, handmade tags, to organize knowledge, this could quickly browse knowledge, and find other knowledge by correlation tips. The system also supports functions of RSS feeds, emails sharing, article printing, interested articles sharing, and etc, which would be easy for users to read.

  • Knowledge Assets Evaluation

Graphical statistical analysis tools that support cross-dimensional statistical functions, which help the user to have complete control of the enterprise knowledge distribution and application. Statistics can be accurate to each column, each department and each specific information.

  • Security Management

Simplified knowledge base access control by user group, users can specify a specific set of access permission to each group to control the access of different people about different knowledge.